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How Entrepreneurs Can Gather Feedback from Customers

How Entrepreneurs Can Gather Feedback from Customers

When you’re a business owner, the customer is king, which goes double if you’re an entrepreneur. Your business will thrive or struggle depending on how well you can deliver what the customer wants, and luckily finding this out is as easy as asking. But what’s the best...

How Does Bad Customer Service Impact Business

How Does Bad Customer Service Impact Business

In the past, poor customer service might not have had a significant impact on your business' growth. However, the internet has created greater transparency, affecting how consumers interact and view brands in a multitude of ways. For this reason, it's important for...

How to Keep Your Leadership Skills Sharp

How to Keep Your Leadership Skills Sharp

While you may have started out with the ambition of becoming an exceptional leader, it's easy to lose sight of that type of long-term goal. Over time, you may let more immediate concerns distract you, or you may simply experience a dulling of your existing leadership...

Why Leaders Need to be Emotionally Intelligent

Why Leaders Need to be Emotionally Intelligent

Experienced professionals with sophisticated technical skills sometimes miss leadership opportunities because they lack emotional intelligence. Emotionally intelligent leaders place relationships, communication, and team accomplishments above individual success and...

Ways to Manage an Employee’s Personal Crisis

Ways to Manage an Employee’s Personal Crisis

While managers have duties and obligations that may vary from time to time, there is one certainty that they will face: a personal crisis in the office. How the manager or boss handles such a situation with an employee is frequently a test of that person's leadership...

Ways to Keep Your Team Connected

Ways to Keep Your Team Connected

As we look at a continued situation in which lockdowns and remote working are the new normal, it becomes more important than ever to keep your team connected. This means keeping them connected to one another as well as strengthening the bond you have with each of...

Avoiding Leadership Burnout

Avoiding Leadership Burnout

Except for those who act to combat it, burnout is something everyone in every line of luck will suffer at one time or another. It's easy to assume leaders don't suffer burnout, but they are susceptible to the condition more often than their own team members may...

How to Help an Employee Facing Burnout

How to Help an Employee Facing Burnout

Burnout is something everyone faces at one time or another. This includes leaders and managers, but, in addition to dealing with their own burnout, they must also find effective ways of helping their employees through similar challenges. These tips can be used to help...